# E-Pass Integration

Canonical: https://www.aiventic.ai/integrations/e-pass

Diagnostic guidance attached to every E-Pass work order

A dispatched job tells a technician where to be and what was reported. It does not tell them what is actually wrong. Aiventic connects to E-Pass so the scheduling and job data your office already produces arrives in the field with equipment history and AI diagnostic guidance attached to it.

- Category: Field Service Management
- Status: Available

## What syncs

- Scheduled jobs and work order details
- Customer and location records
- Equipment records and prior service on the same unit
- Technician notes and service summaries returned to the job

## What Aiventic adds

### Context on arrival

The technician opens the job already knowing the unit, its history, and the most likely causes of the reported symptom.

### Part identification before the parts run

Aiventic resolves the correct part from model and serial and checks it against distributor catalogs, so sourcing happens once.

### Voice-first while working

Push-to-talk questions and voice-captured notes, so using the system does not mean putting the tools down.

### Documentation completed on site

Service summaries generated as the work happens rather than reconstructed at the end of the day.

## FAQ

### Do we have to change how our office schedules work?

No. E-Pass keeps owning scheduling and job management. Aiventic consumes that data and adds the technician-facing diagnostic layer.

### What does our onboarding involve?

Our team configures the connection, maps your data fields, and validates the flow end to end before you go live. You tell us which data matters for your technicians and we handle the plumbing.

### Does this integration cost extra?

No. One flat $299/month covers setup, maintenance, and support for all of your integrations — there are no per-connector fees. See our pricing page for how that sits alongside per-technician seats.

### Can we also connect our own database alongside E-Pass?

Yes. Aiventic connects to MySQL, SQL Server, and PostgreSQL, so internal systems and knowledge bases can feed the AI alongside your E-Pass data.

---

*Markdown representation of [https://www.aiventic.ai](https://www.aiventic.ai). Append `.md` to any page URL, or send `Accept: text/markdown`, for its markdown. Full site index: [/llms.txt](https://www.aiventic.ai/llms.txt) · [/sitemap.xml](https://www.aiventic.ai/sitemap.xml)*