# HubSpot Integration

Canonical: https://www.aiventic.ai/integrations/hubspot

What happened in the field, visible in the CRM

The people who own the customer relationship are usually the last to know what happened at the customer’s site. Aiventic connects to HubSpot so field activity lands on the record — what the technician found, what was repaired, what condition the equipment is in — without anyone forwarding an email or asking dispatch.

- Category: CRM
- Status: Available

## What syncs

- Contacts and companies matched to the customers your technicians visit
- Service activity logged to the customer timeline as work completes
- Job outcomes and technician findings, including equipment condition
- Service summaries attached to the record for sales and CS to read

## What Aiventic adds

### Customer success stops flying blind

When a customer calls, the CS rep can see what the technician found last week instead of putting them on hold to ask dispatch.

### Equipment condition becomes a revenue signal

Aging or repeatedly failing equipment is a replacement conversation. Surfacing it on the CRM record puts it in front of the person who can actually have that conversation.

### Field reality in your reporting

Service outcomes on the customer record mean your HubSpot dashboards reflect what is happening on site, not just what happened in the pipeline.

### No duplicate data entry

Technicians document once in Aiventic. Sales and CS see it in HubSpot. Nobody retypes anything into the CRM.

## FAQ

### Does this replace our FSM-to-HubSpot setup?

No. Aiventic adds technician-side service detail to the HubSpot record. Whatever your FSM or other tools already sync keeps working as it does today.

### What exactly lands on the HubSpot record?

Service activity and outcomes from completed work — findings, work performed, and the generated service summary. Our onboarding team maps which fields and objects you want written to before anything goes live.

### Does this integration cost extra?

No. One flat $299/month covers setup, maintenance, and support for all of your integrations — there are no per-connector fees. See our pricing page for how that sits alongside per-technician seats.

### Can we connect HubSpot and our FSM at the same time?

Yes, and most customers do. The flat integration rate covers all of your connectors, so running HubSpot alongside ServiceTitan, Rossware, or your database connections costs the same as running one.

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