2 min readJustin TannenbaumEditorial

A Letter from Our Founder

A letter from our founder, Justin Tannenbaum, about the future of aiventic and the future of field service.

aifield-service

Hey y'all— I’m Justin, the Co-founder & CEO of Aiventic.

Running a service business today isn’t easy. The shortage of skilled labor, the struggle to train new technicians quickly, and the constant pressure to reduce callbacks are challenges that can make even the most seasoned business owner feel overwhelmed.

Getting things fixed used to be a straightforward process. You could count on experienced hands to diagnose the problem, get the job done right the first time, and move on to the next. But things have changed.

Now, finding qualified technicians is tougher than ever. Training takes time—time you don’t have when there’s a backlog of service calls. And the risk of callbacks looms large, eating into profits and frustrating both customers and your team.

Most repair services haven’t adapted to these new realities.

Today, managing repairs feels more like putting out fires than running a smooth operation. Every day is a battle to keep up, and the joy of a job well done is often replaced by the stress of just getting through the day.

But repair work is still the backbone of our homes and businesses. It’s how we keep everything running smoothly, how we avoid costly replacements, and how we provide essential services to our communities. It’s critical. It’s valuable. It’s what makes your business thrive.

The good news? The solutions are out there, waiting to be embraced. The old ways of doing things just don’t cut it anymore. It’s time for a fresh approach that meets the demands of today’s service industry.

That’s where aiventic comes in. We’ve reimagined the repair process, focusing on smarter training, efficient tools, and techniques that help you reduce callbacks and get the job done right the first time. It’s a new way to run your business, with the support you need to succeed.

aiventic is our commitment to helping you overcome the challenges of today’s service industry, and we’re here to support you every step of the way.

About Justin Tannenbaum

Justin Tannenbaum is a field service expert contributing insights on AI-powered service management and industry best practices.

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