On-Demand Knowledge

All the answers, none of the hassle. Get instant access to expert knowledge, guides, and manuals—right when you need them.

On-Demand Knowledge hero image

Trusted by modern service teams

Action Appliance RepairRD Appliance
C&W Appliance
Clarke Customer Care
MGS LLC
Quarter Oak

See aiventic in action

Watch how our AI assistant transforms field service operations, providing real-time guidance and expert knowledge to technicians in the field.

AI Field Service Demo
aiventic shortcuts

Slow, Frustrating Info Access Leads to Costly Delays on the Job

On-Demand Knowledge puts manuals, guides, and expert insights right at your fingertips, so you can get answers instantly and keep moving.

Save time in the field

No more flipping through manuals or endless online searches. Quickly find the exact information you need to get the job done faster.

Boost Confidence and Accuracy

Access detailed, expert-verified information to make confident decisions and avoid costly mistakes or rework.

Simplify Training and Onboarding

Equip new hires with immediate access to a wealth of knowledge, helping them learn on the job and become productive team members faster.

Everything you need to succeed in field service

aiventic provides comprehensive AI-powered tools that transform how your team works, from diagnosis to completion.

Instant Repair Guidance

aiventic walks your techs through repairs, step-by-step, ensuring even the most complex fixes are done right the first time. Say goodbye to guesswork and hello to quick, accurate service!

Smart Part Identification

No more hunting down the right part. aiventic identifies the exact components you need, saving time and reducing errors. It's like having a parts expert in your back pocket.

Journeyman knowledge on demand

Whether your team is green or seasoned, aiventic offers expert tips and tricks, making every tech as knowledgeable as a seasoned pro. Boost confidence and skill with every service call.

Voice Activated Assistance

aiventic walks your techs through repairs, step-by-step, ensuring even the most complex fixes are done right the first time. Say goodbye to guesswork and hello to quick, accurate service!

History at a glance

aiventic pulls up past service records instantly, so your techs know what's been done before they even start. This ensures faster, more accurate repairs and keeps customers happy with personalized service.

Real-Time Insights

Get instant visibility into your team's performance, service quality, and operational efficiency. Make data-driven decisions that improve your bottom line and customer satisfaction.

Knowledge Management Insights

Learn more about on-demand knowledge and field service training

5 Ways AI Improves First-Time Fix Rates in Field Service
January 24, 2025
8 min read

5 Ways AI Improves First-Time Fix Rates in Field Service

Learn how AI can help field service technicians improve their first-time fix rates and reduce callbacks.

aifield-service
Read more
7 Essential AI Tools for Field Service Technicians in 2025
December 27, 2024
13 min read

7 Essential AI Tools for Field Service Technicians in 2025

Discover the top AI tools that field service technicians can use to streamline their work, improve efficiency, and deliver exceptional customer service.

aifield-service
Read more
How to Reduce HVAC Service Callbacks Using AI Diagnostics
December 26, 2024
7 min read

How to Reduce HVAC Service Callbacks Using AI Diagnostics

Learn how AI diagnostics can help reduce HVAC service callbacks and improve customer satisfaction.

aihvac
Read more

Your questions, answered

Frequently asked questions about On-Demand Knowledge.

What types of knowledge are available on-demand?

How current and accurate is the knowledge base?

Can I access knowledge for any brand or model?

How does this help with training new technicians?

Can I add my own knowledge and procedures?

How do I search for specific information quickly?

Can I access knowledge offline?

How does this integrate with our existing processes?

What if I can't find the specific information I need?

How do we get started with On-Demand Knowledge?

Explore more Solutions

Our customers continue to be the core of our business and their feedback vividly illustrates the success of our efforts.

Increase First Call Completes

Reduce operational costs and enhance customer satisfaction by getting the job done right the first time.

Increase fcc

Increase productivity

Empower technicians with accurate, AI-driven guidance tailored to the equipment and reported symptoms.

Boost productivity

Data Backing Training

Empower technicians with accurate, AI-driven guidance tailored to the equipment and reported symptoms.

Train with data

Reduce Callbacks

Minimize return visits and improve customer satisfaction with comprehensive first-time fixes.

Reduce callbacks

Schedule a demo and simplify every repair.

Discover how Aiventic helps your team fix faster, smarter, and with less effort.

Schedule a demo
Opens the demo scheduling page where you can book a personalized demonstration of Aiventic's features
Subscribe to receive updates about Aiventic
Enter your email address to receive the latest news, product updates, and insights about AI-powered field service solutions
Subscribe to receive updates about Aiventic products and services

By subscribing, you agree to receive updates about aiventic. You can unsubscribe at any time.