Do we have to change how our office schedules work?
No. E-Pass keeps owning scheduling and job management. Aiventic consumes that data and adds the technician-facing diagnostic layer.
E-Pass Integration
Diagnostic guidance attached to every E-Pass work order
A dispatched job tells a technician where to be and what was reported. It does not tell them what is actually wrong. Aiventic connects to E-Pass so the scheduling and job data your office already produces arrives in the field with equipment history and AI diagnostic guidance attached to it.
What moves between Aiventic and E-Pass
Our onboarding team configures the connection and maps your fields, then validates the flow end to end before your technicians touch it.
See integration pricing- Scheduled jobs and work order details
- Customer and location records
- Equipment records and prior service on the same unit
- Technician notes and service summaries returned to the job
What Aiventic adds that E-Pass doesn't
E-Pass keeps doing its job. Aiventic covers the part of the work that happens with a technician standing in front of the equipment.
Context on arrival
The technician opens the job already knowing the unit, its history, and the most likely causes of the reported symptom.
Part identification before the parts run
Aiventic resolves the correct part from model and serial and checks it against distributor catalogs, so sourcing happens once.
Voice-first while working
Push-to-talk questions and voice-captured notes, so using the system does not mean putting the tools down.
Documentation completed on site
Service summaries generated as the work happens rather than reconstructed at the end of the day.
E-Pass Integration FAQ
What service managers ask before connecting E-Pass to Aiventic.
What does our onboarding involve?
Our team configures the connection, maps your data fields, and validates the flow end to end before you go live. You tell us which data matters for your technicians and we handle the plumbing.
Does this integration cost extra?
No. One flat $299/month covers setup, maintenance, and support for all of your integrations — there are no per-connector fees. See our pricing page for how that sits alongside per-technician seats.
Can we also connect our own database alongside E-Pass?
Yes. Aiventic connects to MySQL, SQL Server, and PostgreSQL, so internal systems and knowledge bases can feed the AI alongside your E-Pass data.
Last reviewed: February 2026
Simple Pricing
All integrations. One flat rate.
$299/month covers setup, maintenance, and support for every connector you run — E-Passincluded. No per-integration fees.
Other integrations
Field Service Management
ServiceTitan
Sync jobs, customer data, and service history between Aiventic and ServiceTitan. Technicians get AI diagnostics tied to the work order they are already looking at.
Field Service Management
Rossware
Pull work orders and dispatch data from Rossware directly into Aiventic so techs have full context before they arrive on-site.
Field Service Management
ServiceTrade
Connect ServiceTrade work orders, asset records, and service history — built for commercial teams tracking equipment across many customer locations.
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