Is this the same as an Aries integration?
Evolved Service Integration
Every Evolved Service job dispatched with diagnostics attached
The handoff from office to field is where context gets lost. Aiventic connects to Evolved Service — the company behind the Aries service management platform — so the work order, the customer, and the unit history all arrive together, with AI diagnostic guidance for the symptom that was reported, before the technician starts pulling panels.
What moves between Aiventic and Evolved Service
Our onboarding team configures the connection and maps your fields, then validates the flow end to end before your technicians touch it.
See integration pricing- Work orders and scheduling data
- Customer and site records
- Equipment records and prior service on the unit
- Technician findings and service summaries written back
What Aiventic adds that Evolved Servicedoesn't
Evolved Service keeps doing its job. Aiventic covers the part of the work that happens with a technician standing in front of the equipment.
No cold starts
Technicians begin with the unit history and the likely failure modes rather than assembling context on the customer’s time.
Fewer second trips
Correct diagnosis and correct part identification on the first visit, which is where callback cost actually gets eliminated.
Hands stay on the equipment
Voice-activated questions and note capture instead of thumbing through a phone next to live equipment.
Consistent documentation
The same structured service record from every technician, generated at the point of work.
Evolved Service Integration FAQ
What service managers ask before connecting Evolved Service to Aiventic.
Does our office workflow change?
Who sets up the connection?
Does this integration cost extra?
Can Aiventic use our own manuals and documentation?
Last reviewed: February 2026
Simple Pricing
All integrations. One flat rate.
$299/month covers setup, maintenance, and support for every connector you run — Evolved Serviceincluded. No per-integration fees.
Other integrations
Field Service Management
ServiceTitan
Sync jobs, customer data, and service history between Aiventic and ServiceTitan. Technicians get AI diagnostics tied to the work order they are already looking at.
Field Service Management
Rossware
Pull work orders and dispatch data from Rossware directly into Aiventic so techs have full context before they arrive on-site.
Field Service Management
ServiceTrade
Connect ServiceTrade work orders, asset records, and service history — built for commercial teams tracking equipment across many customer locations.
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